Brighter Business Solutions helps run Lancashire and Blackpool Conferences and Meetings in conjunction with Visit Blackpool and the Tourist Board. Over the next 2 weeks we will be busy travelling around Lancashire and distributing mystery shopping results to venues in the Lancashire and Blackpool Conference Directory.
All venues were mystery shopped on three sections:- Telephone, Website and Site Visit. BBS will be start each session with a presentation as to the purpose of the mystery shopping exercise and then will conduct one to one sessions with each venue personally in order to go through their results with them.
Overall the results were very good so there will be some very happy people walking away from these sessions. I am sure the venues are excited to see their results and all will be revealed soon!
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